Privacy Policy
Table of Contents
Intro
This Privacy Policy outlines how we collect, use, store, and protect the personal information of our business clients (“you”, “your”) who purchase or engage with our e-learning courses and Learning Management Systems (LMS).
About Code Penguin
Scope of Policy
This Privacy Policy applies to:
Clients who engage with our services directly
Users who access LMS platforms or e-learning content developed by Code Penguin on behalf of their organizations
Visitors who browse our website
Information We Collect
We only collect personal information necessary to provide and support our services. The types of information we may collect include:
Full Name
Email Address
Organization Name (where applicable)
Learner progress and usage data within LMS platforms
Any content or communication voluntarily provided by the client
We do not collect or store sensitive personal information such as payment details (e.g., credit card numbers).
Use of Information
The information we collect is used for the following purposes:
Setting up and managing client LMS platforms
Monitoring and reporting learner progress and performance
Providing client support and technical assistance
Ensuring compliance with service-level agreements and performance metrics
Internal analysis for quality assurance and product improvement
We do not use your information for marketing without consent, nor do we sell or trade your data under any circumstances.
Data Security
We take data confidentiality seriously and implement robust measures to ensure its security:
Encrypted Passwords: All user passwords are stored using strong encryption methods.
Limited Access: Only authorized personnel have access to client data, including names, emails, and progress logs.
Confidentiality Assurance: Custom content developed for one client is never reused or shared with others.
Secure Backups: Course materials and LMS data backups are securely stored, with access granted only to designated individuals.
Security Audits: We conduct quarterly security audits to ensure the safety and integrity of all stored data.
Data Storage
All client data is securely stored on servers located in the United States. These data handling practices are designed to be fully compliant with:
The Data Protection Regulations of Pakistan, and
The applicable data privacy standards of the United States.
Third-Party Services
Code Penguin may use trusted third-party service providers to support service delivery, such as:
Hosting providers
Email service platforms
Cloud storage solutions
We ensure all such partners adhere to strict confidentiality and data protection obligations. We do not engage with any third parties that sell or purchase client data.
Legal Disclosures
As a company registered in Pakistan, we fall under the jurisdiction of Pakistani law. This means that:
If we receive a legally binding request from a Pakistani court or law enforcement agency, we are obligated to share specific client data as required by law.
We will always aim to notify our clients of such requests, unless legally prohibited from doing so.
Data Retention Policy
We retain client information for a period of one (1) year after the termination of services. After this period, all stored data is securely deleted unless otherwise requested or legally required to retain it.
Clients have the right to request:
Access to their stored data
Updates or corrections
Full deletion of data (subject to legal exceptions)
Cookies
Our website may use cookies and similar technologies to:
Enhance user experience
Analyze website traffic and improve functionality
Store user preferences for easier navigation
You may choose to disable cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the website.
Your Rights
As our client or end user, you have the right to:
Know what data we hold about you
Request access to that data
Correct inaccurate data
Request the deletion of your personal data
Withdraw any consent provided
We honor all legitimate requests and will respond in a timely manner.
Contact Info
If you have questions, concerns, or requests related to this Privacy Policy, please contact us at: